Stop guessing why your users cancel.

Drop one survey into your cancel flow. SaidBase reads every free-text answer, sorts them into clean reasons, and tells you the one thing to fix next.

Start free — $29/mo afterSign in

Free for your first 20 cancellations. No credit card to start.

SaidBase dashboard showing AI-tagged cancellation reasons and a weekly churn brief
How it works
01
Drop one link into your cancel flow

Paste the survey URL where your cancel button already lives. No install, no SDK.

02
Every reason gets AI-sorted automatically

Claude reads each free-text answer and tags it into a clean, stable category — no manual triage.

03
Get the one thing to fix, every week

SaidBase synthesizes the week's cancellations into a plain-English brief with a concrete next action.

Every reason, sorted into stable buckets
Too expensiveMissing featuresSwitched to competitorNot using itBugs or reliabilityPoor onboardingTemporary or seasonalOther
SaidBase Pro
$29/mo
  • Unlimited surveys
  • AI tagging on every response
  • Full cancellation history
  • Weekly churn brief
Start free
FAQ
Do I need to install anything?

No. Paste one link into your existing cancel flow — that's the whole integration.

What happens after my first 20 cancellations?

The free plan keeps your last 20. Upgrading to $29/mo unlocks full history and the weekly churn brief.

Is my data isolated from other customers?

Yes — every table is protected with row-level security, so only you can ever see your own cancellations.

Does the AI use my customers' answers for training?

No. API calls to Claude aren't used to train models, per Anthropic's standard API terms.

SaidBase — See why they really left
PrivacyTerms